Top 3 Google Business Profile Optimizations
The three most effective methods to improve your Google Business Profile
Three of the best ways to improve your Google Business Profile to get more local customers
Your Google Business Profile (GBP) is the best way to get local customers because it acts as a digital storefront on Google Search and Maps. Simply claiming your profile isn't enough to stand out in a crowded local market. These are the three most important changes you can make that will have the biggest effect on your traffic and visibility.
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1
Fill out your profile completely and accurately
Google's algorithm gives more weight to profiles that are complete, correct, and consistent. Consider this to be the first step in all of your other local SEO work. When your information is correct, Google can safely tell the right people about your business.
Your business's Name, Address, and Phone number (NAP) must be the same on your GBP, website, and all other online directories, such as Yelp and Yellow Pages.
Google can get confused by any inconsistencies, which can hurt your credibility and lower your search ranking.
Pick the Right Primary Category:
This is the most important thing that affects your GBP's ranking. Be clear. If you choose "Bicycle Repair Shop" instead of just "Shop," Google will know exactly what you do and make sure you show up in searches for the services you offer.
Use Every Available Feature:
You can use attributes as strong filters to show off certain features, such as "wheelchair accessible," "free Wi-Fi," or "women-owned." These filters are used by a lot of customers, and by filling them out, you can get ahead of the competition and show up for very specific customer searches that you might not have seen otherwise.
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2
Get people interested with reviews, questions and answers
Your reviews are proof that other people like your business, and they are one of the first things a new customer looks at. A profile with recent, good reviews can boost your confidence. Google looks at reviews and how many people interact with your business as a major sign of how trustworthy and authoritative it is. By taking care of this part, you're not only getting feedback, but you're also showing that you care about your customers and building trust.
Don't just wait for reviews to come in; ask for them.
Asking for feedback should be a regular part of your customer service. You can even give your customers a simple QR code or a short URL that takes them straight to your review page. This makes it easy for them to leave a review. Google trusts your profile more if you have more recent reviews.
Reply to every review.
This is important for both SEO and keeping customers happy. Thank customers for their good comments. If you get a bad review, respond in a professional and calm way, and offer to fix the problem in person. This shows that you are a caring and attentive business owner to potential customers.
Answer the questions:
The Q&A section is a goldmine that doesn't get used enough. You can "seed" it by asking and answering questions that people often have. This not only gives potential customers value right away, but it also lets you naturally include the keywords you want to rank for.
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3
Keep your profile active by adding new content.
Don't think of your GBP as a list; think of it as a living, breathing page. Google and potential customers will both see a profile that hasn't changed as being neglected. An active profile with new content shows that your business is still relevant and doing well, which can greatly improve your rankings.
Use Google Posts on a regular basis.
You can think of this feature as a mini-blog or social media feed for your GBP. Share news about new products, sales, events, or even just what's going on with your business. Google Posts are a great way to get people to visit your site and interact with it right from the search results.
Upload Pictures and Videos of Good Quality:
People click on profiles with pictures more often. Upload new pictures of your business, your team, your products, and your services on a regular basis. Visual content helps customers trust your brand and gives them a better idea of what to expect from it.
Stay up to date with information:
Always change your hours for holidays, special events, or when you're closed for a short time. This keeps customers from getting angry, keeps your online reputation safe, and makes sure Google's data is always correct.
Our Personal Experience:
We've helped a lot of businesses with their Google Business Profiles over the years. We recently started working with a client who was having trouble getting their small coffee shop noticed in their area. Their profile hadn't been changed in years. We started with a simple plan: we helped them fill out all the information, set up a system to automatically ask every customer for reviews, and they started posting a picture of their daily special every morning on Google Posts.
In just two weeks, their GBP calls went up by 40%, and they saw a big increase in foot traffic that they could directly link to people finding them on Google Maps. This wasn't a complicated SEO plan; all they had to do was take their GBP seriously and keep it up to date. This shows that these three easy changes can have a big impact.
If you use these three strategies all the time, your Google Business Profile will be much more visible and you'll get more local customers.
Need help with your GMB? Get in touch with us.